FAQs

📦 Product & Availability

We offer computers, laptops, PC components, gaming accessories, and IT peripherals.

Yes, all our products are 100% original, brand-new, and sourced from trusted global brands.

No, we only sell brand-new, factory-sealed products unless specifically mentioned under a special clearance/refurbished section.

You can check real-time availability on each product page. For bulk orders, contact our support team.

Yes, we offer special pricing and IT solutions for businesses and institutions. Contact our sales team for a quote.

🛒 Ordering & Payment

Simply browse our website, add your items to the cart, and proceed to secure checkout.

We accept credit/debit cards, bank transfers, and Currently no cash on delivery is available.

Yes, you can request a change or cancellation before your order is shipped. Contact customer service for assistance.

No, there is no minimum order value. You can shop even a single item.

Currently, we do not offer installment plans, but we’re working to integrate this feature soon.

🚚 Shipping & Delivery

Yes, we deliver to all seven emirates including Dubai, Abu Dhabi, Sharjah, and more.

Standard delivery takes 1-3 business days within the UAE.

Delivery is free for orders above AED 500. A nominal fee applies to smaller orders.

Yes, once shipped, a tracking number / Shipping receipt will be provided via email or WhatsApp.

Yes, express delivery is available in select areas of Dubai at an additional charge.

🔁 Returns & Warranty

Products can be returned within 7 days of delivery if unused and in original packaging.

Contact our support team with your order number and reason. We’ll guide you through the return process.

Yes, all products come with a manufacturer or distributor warranty. Warranty terms vary by brand.

Please notify us within 24 hours of receiving the item for a replacement or refund.

Yes, our team is available for basic technical guidance and warranty support.

Genuine Products

Only original tech from trusted global brands, guaranteed authentic always.

Expert Support

Skilled team offering reliable guidance and tailored tech recommendations.

Fast Delivery

Quick and secure shipping across the UAE within 2 to 3 days.